Are there any rules at the Centre?

It is necessary to have some rules at the centre to ensure that it is a safe, neutral and comfortable environment for everyone: yourselves, your children and other families and volunteers at the centre.

• No child can be left at the centre without a parent in attendance.
• Parents are always responsible for the safety and supervision of their child/ren.
• A child can only be taken from the centre during a visit if it is stated on the referral form or with written permission of both parents
• Relatives and friends can only attend if they are named on the referral form.
• There are no facilities for pets, so these should not be brought with you.
• There is a no smoking policy on the site
• Anyone under the influence of alcohol or drugs will not be allowed admittance
• Video,still photography, digital cameras and mobile phones are not allowed.
• Abusive or aggressive behaviour will not be tolerated and those involved will be asked to leave.
• Parents should tell us if they wish to make changes to their arrangements for contact, or if they will not be able to attend a session, so that another family may be able to take their place.
• Non-resident parents/family members need to attend 10 mins before contact is due to start and remain 10 mins after the resident parent/family member has left with the child/ren.
• If a resident or non-resident parent/family member fails to attend on three occasions without a reasonable excuse, they will lose their place at the centre.